Frequently Asked Questions
Find answers to common questions about our transit services
Can't find what you're looking for? Contact our support team for personalized assistance.
How do I book a bus ticket?
You can book bus tickets through our website or mobile app. Simply search for your route, select your preferred departure time, and complete the payment process. E-tickets will be sent to your email.
Can I change or cancel my bus ticket?
Yes, you can change or cancel your bus ticket up to 30 minutes before departure. Cancellation fees may apply depending on the ticket type and how close you are to the departure time.
Where can I find the bus terminal?
Bus terminal locations are listed on each route page and station information page. You can also use our map feature to see the exact location and nearby landmarks.
What payment methods are accepted?
We accept all major credit cards, debit cards, and mobile payment methods including Samsung Pay and KakaoPay. Some locations also accept cash payments.
Are there any discounts available?
Yes, we offer discounts for students, seniors, military personnel, and group bookings. You must present valid ID at the terminal to receive the discount.
Still have questions?
Our support team is here to help you 24/7